Library 2.0 Bibliography

The following annotated bibliography is a work in progress and was created by the Cowles 2.0 (CTPO) working group charged with "implementing the future of electronic services for both the employees and users of Cowles Library." The group's charge is consonant with the Cowles Library's overall mission "to create opportunities for learning by empowering members of the Drake community to successfully access and use information" as well as with Drake University's mission to "to provide an exceptional learning environment that prepares students for meaningful personal lives, professional accomplishments, and responsible global citizenship."

While it is by no means exhaustive, the bibliography that follows strives to give some background to the concept of Library 2.0, whence Cowles 2.0 derives its inspiration and its mandate. Library 2.0 which owes a great deal, conceptually speaking, to Business 2.0 and to Web 2.0, is a hugely controversial concept, not least because of the elusiveness to date of a precise definition of what it is and/or purports to do.

Briefly, according to its proponents, the Library 2.0 model is an open and highly responsive technology-driven service model that relies on library users and their demonstrated and/or stated needs in an unprecedented way, for much of the style and substance in service delivery.

Its detractors suggest that it is at best, a marketing ploy that claims novelty where there is none and that its underlying principles - using emergent technologies to drive innovation in service delivery - nothing new or anything unique to the Library 2.0 movement.

Please consult the resources contained in the relevant rubric for more information on various aspects of Library 2.0.

Updated 3-23-2007

Understanding Web/Library 2.0 Concepts

O'Reilly, Tim. "What Is Web 2.0: Design Patterns and Business Models for the Next Generation of Software." 9/30/2005
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
Tim O'Reilly describes the observations that led to the coining of the term "Web 2.0" attempts to clarify what it was intended to mean. Characteristics of Web 2.o companies and practices are described in detail. The consideration of these in a library context resulted in the term Library 2.0.
Habib, Michael C. "Toward Academic Library 2.0: Development and Application of a Library 2.0 Methodology." 11/17/2006.
http://etd.ils.unc.edu/dspace/handle/1901/356
Recently, librarians have struggled to understand their relationship to a new breed of Web services that, like libraries, connect users with the information they need. These services, known as Web 2.0, offer new service models, methods, and technologies that can be adapted to improve library services. Additionally, these services affect library users information seeking behaviors, communication styles, and expectations. The term Library 2.0 has been introduced into the professional language of librarianship as a way to discuss these changes. This paper works to establish a theoretical foundation of Library 2.0 in academic libraries, or Academic Library 2.0.

The Changing Environment

Milne, Andrew J. "Entering the Interaction Age: Implementing a Future Vision for Campus Learning Spaces...Today." EDUCAUSE Review. vol. 42, no. 1 (January/February 2007): 12-31
http://www.educause.edu/apps/er/erm07/erm0710.asp
Speculation on the physical and networking requirements to support a more interactive learning environment.
Nussbaum, Bruce. "From Experience to Identity--The New Paradigm." NussbaumOnDesign: inside the business of innovation and design. 1/31/2007.
http://www.businessweek.com/innovate/NussbaumOnDesign/archives/2007/01/from_experience.html?campaign_id=rss_blog_nussbaumondesign
Nussbaum suggests that the concept of a user experience is too passive. We should be focusing on how to create services that allow users to develop and express their identity. Nussbaum uses examples such as ipod configuration, Second Life avatars, and consumer choices as creation and expressions of identity.
Breeding, Marshall. "Technology for the Next Generation." Computers in Libraries Vol.26:10 (Nov./Dec. 2006): 28-30.
http://web.ebscohost.com/ehost/detail?vid=4&hid=120&sid=dcae5fea-296b-4f5f-a270-da555baa892e%40sessionmgr105
This article focuses on the challenges libraries face today in servicing multi-generational audiences. It especially discusses the millennial generation and its uses and expectations of technology compared to previous generations.
Gaston, Jim. "Reaching and Teaching the Digital Natives." Library Hi Tech News 3 (2006): 12-13.
Gaston's short article unquestioningly accepts the hackneyed premise that "these students ["Digital Natives" - those students currently entering higher education] have learned to read in the era of hypertext and a strict linear progression through material may not be the best approach." From there, he suggests that professors would do well to adapt their pedagogy to the entertainment technologies popular among digital natives. An interesting, if facile, insight into the thinking behind much of the push to get on the 2.0 bandwagon.

Doing Library 2.0

Blyberg, John. "Find the Edge, Push It." Blyberg.net, March 22, 2006.
http://www.blyberg.net/2006/03/22/find-the-edge-push-it/
Suggestions for starting points for implementing Library 2.0. Not all suggestions are related to technology. Some suggest changes in policy and organizational structure.
Lindner, Mark. "The Thoughts are Broken." 1/7/ 2006.
http://bookmark.typepad.com/the_thoughts_are_broken/2006/01/knowledge_and_k.html
A call for the study and critical assessment of the history of theories and philosophies of the field of LIS (or any field). He states that we not only need to know how we got where we are, but why. Assessing both the how and the why can let us out of the "little boxes" of thought we may have placed ourselves in. As a starting place particular to LIS, he cites Budd, John. Knowledge and Knowing in Library and Information Science: A Philosophical Framework. Lanham, MD: Scarecrow, 2001. (Z 665. B918. 2001). He also directs readers to the Library Crunch and Information Wants to be Free blogs for discussions particular to L2.
Blyberg, John. "11 Resons Why Library 2.0 Exists and Matters."
http://www.blyberg.net/2006/01/09/11-reasons-why-library-20-exists-and-matters/
In his blog, Blyberg focuses on Library 2.0 and it's importance to libraries. It tries to focus less on technology and more on "making the library relevant." The blog poses the need for a shift in the way we traditionally think of library departments, authority, and the need to "let go of our emotional attachments to bygone notions of what "library" is."
Welsh, Anne. From Writer's Block to Library Blog, Anne Welsh, Bibliographic Services, DrugScope; Editor, Catalogue & Index: Periodical of the CILIP Cataloguing and Indexing Group.
http://blip.tv/file/get/Sociallibrary-FromWritersBlockToLibraryBlog148.swf
Online presentation. Welsh does a wonderful job of suggesting how blogs can be incorporated into library services -- and it is all based on practical experience and real results. Welsh suggests five areas (acquisitions and resource discovery, cataloging and current awareness, inquiries and reference services, subject specialist knowledge and user education) to explore for blogging potential, each accompanied by useful examples.

Pitfalls, Critiques and Commentary

Crawford, Walt. "Library 2.0 and 'Library 2.0.' Cites and Insights." Vol 6, no 2. Midwinter 2006.
http://cites.boisestate.edu/v6i2a.htm
A critique of the L2 movement. Crawford compares Library 2.0 which he defines as using software tools to enhance and create services with "Library 2.0" which he dismisses as hype. He criticizes several bloggers' approaches to L2 as too confrontational and too immersed in theory rather than pointing to actual successful implementations of L2. He also introduces the possibility of alienating small populations of clients because the services they need don't serve a large enough user base. Although highly critical and skeptical of the movement the article is a counterbalance to all the blogs and company white papers pushing the movement.
"When tags work and when they don't: Amazon and LibraryThing." Thingology Blog. 2/20/2007.
http://www.librarything.com/thingology/2007/02/when-tags-works-and-when-they-dont.php
This is an extensive post, revealing the results of a statistical comparison between Amazon and LibraryThing tags, and exploring why tagging has turned out relatively poorly for Amazon. The author ends by making concrete recommendations for ecommerce sites and libraries interested in making tagging work.
"IT & Sympathy" ALA Tech Source Blog Post. Karen Schneider. 1/19/2007.
http://www.techsource.ala.org/blog/2007/01/it-and-sympathy.html
A cautionary discourse on the importance of integrating new services into the overall technology infrastructure, manpower, planning and resources of the local IT department.